LEADING AND LOVE respects your privacy. We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to the LEADING AND LOVE email list newsletter, send feedback to LEADING AND LOVE, register for one of LEADING AND LOVE’s courses or respond to a survey. If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to LEADING AND LOVE, to survey you about your use or opinion of LEADING AND LOVE, or to ask for your support. At your request, we will remove your contact information from our files.

We do not make your contact information or any other personally identifiable information available to anyone outside LEADING AND LOVE or its service providers (who use the information only for authorized LEADING AND LOVE purposes) unless we are legally required to do so.

In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve the LEADING AND LOVE web site and to evaluate the access and use of LEADING AND LOVE materials and the impact of LEADING AND LOVE on the worldwide educational community:

We collect information you provide about your use of and satisfaction with LEADING AND LOVE through email you send us, through the LEADING AND LOVE feedback form, and through LEADING AND LOVE surveys, whether or not you voluntarily include your contact information.

We may use web analysis tools that are built into the LEADING AND LOVE web site to measure and collect anonymous session information.

We also use “cookies” to improve your LEADING AND LOVE web experience and to collect anonymous information about how you use LEADING AND LOVE. However, cookies are not required for LEADING AND LOVE use. If your browser is configured not to accept cookies, you will still be able to access LEADING AND LOVE and its content.

When we report information about LEADING AND LOVE access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.